Shipping Information

Updated on 17.02.22

Shipping

  • Order will be shipped on the same business day if payment received before 12 noon or else next business day.
  • Delivery will be made via Poslaju, Nationwide & Pos Malaysia. 
  • Normally it will take 1-2 working days for Peninsular while 2-5 working days for Sabah/Sarawak.
  • Shipping is applied RM7 within Peninsular Malaysia for the first 3kg & RM12 for Sabah & Sarawak for the first 0.5 kg.
  • Bulk order or heavy item may apply surcharge and will be informed by MySweetsBox personnel.
  • Alternatively, please email to [email protected]

 

International Shipping

  • We provide worldwide shipping to customers. We have customers from Singapore, Brunei and etc.
  • Payment can be made to our Paypal account / Western Union or telegraphic transfer.
  • You may check the charges via Pos Malaysia website.
  • Please refer to here. 
  • Example of calculation:
    • Customer’s address: Singapore
    • Parcel weight :0.5kg 
    • 1st 0.5kg is RM26
    • Shipping Label Tracking is RM4.60
    • Tax = Total Amount x 6%
    • TOTAL AMOUNT TO BE PAID = Shipping Charges + Shipping Label Tracking + Tax
  • For details please refer to POS Malaysia website. Charges is subjected to POS Malaysia & MySweetsBox
  • Alternatively, please email to [email protected].
  • For Singapore and Brunei you may checkout automatically. But for other countries please email us first as some countries have limitation of imported goods.